We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
hi when you have a recurring event and show the id for that event without recurring the event still shows as main event even when closed? this is not good, can you hide events that have closed and why is it not picking up the next recurring event instead of showing the closed event? this makes no sense?
thanks
also on appointments you cant set a service for a specific day? so weekly on Monday? so when you search the service is only available on a day set in the service? if none of these things can be done I think the plugin is useless and needs major changes to make it work.
HI Stevie,
Can you please tell me are you using the full version of our plugin?
If this is the case can you please open a ticket in Amelia category ( this category is for the pre-purchase questions) and our agents will help you out.
Kind Regards,
Miloš Jovanović
[email protected]
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