We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi! I'm building out a table to show active members on our site. To do this, I have a column of expiration dates. The table is set to show only members with an expiration date of greater than or equal to today. Everything looks fantastic in the builder (see attached). But when I put the table on a new page and look at it from the front end, the table drops a month and a half of data between now and the first person listed. Please help! I don't know what I'm doing wrong.
Hello Stephanie
Thank you for your purchase.
I can't say what's going on without taking a look. There's probably some reasonable explanation about this, but I need to log into your website, and check the page both in back-end and in front-end.
Can you please provide me a temporary wp-admin (administrator) user and tell me what that table's ID is, and I'll gladly check.
Please note that this is a public ticket, so when leaving your credentials make sure to enable the PRIVATE response.
Kind Regards,
Aleksandar Vuković
[email protected]
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