We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
Can I set up a service that is paid for up front but requires 3 separately booked appointments?
So the customer pays $320 and they get 3 x 2hr appointments and different times.
We want them to be able to book themselves in for the three sessions. We hope they don't have to book them all at once. They may need to book them as needed at separate times.
How can we achieve this please?
The individual price is higher so we can't just get them to pay separately for each.
Hello Stefan
At the moment, you can only use Recurring Appointments.
You would set the price of the service to $320 and configure the service so customers pay only for the first appointment. However, there's a chance customers will miss the "Recurring Appointment" slider, and that's the downside of this.
Our developers are working on the "Packages" feature and I hope it will be released in the next month.
Kind Regards,
Aleksandar Vuković
[email protected]
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