We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi Amelia team,
I wonder if it's possible to export/ import Amelia settings (emails notifications, days and hours settings, ...) and purchase/ reservation setting from one website to another ?
Thanks for your answer,
Have a nice day,
Hello Virginie
Other than using the Duplicator plugin (used for cloning the entire website), you would be able to do this by copying all Amelia's database tables (41 database tables with wp_amelia_ prefix, as seen partly in the screenshot above); and also the "amelia_settings" from your wp_options table.
When you access your database via PHPMyAdmin (or some other tool), access wp_options table:
It is possible that your prefix is not "wp_", but something else, so if that is the case, please look for "your_prefix_options" table.
When you access it, you can search through the column "option_name". Search for the term "amelia_settings":
The search will return only one row, and you need to edit it:
Copy the entire "option_value" column, and paste it into the same location on your other website.
Kind Regards,
Aleksandar Vuković
[email protected]
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