We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi I've just bough the Amelia plugin to try out. I would like to customise the Step-By-Step Booking Wizard slightly.
Using the shortcode [ameliabooking service=1 employee=1]
I'd like to skip the fist view ( see the attachment called skip this screen)and amend the second view:
1. Can the text be changed from 'book an appointment' to 'book an Elf workshop'
2. I'd like 'number of children' instead of 'bringing someone' - is this possible?
3. Finally how do I use the 'Load booking form manually option'. I cannot find this in the docs anywhere.
Many thanks
Hello Kate,
That can be done with some custom CSS:
When you add this to the booking page, the form will open up with the Service selection on the left, and the calendar on the right.
That "Load booking form manually" option is if you need to put Amelia in buttons, or popups. You would need to add the ID of that element (button or popup or whatever), and Amelia will be loaded manually - on click.
Thats brilliant. Thanks Den.
Hi!
Did you figure out how to change the "Bringing anyone with you?" text to what you wanted? I'm looking to do the same, as well as change the text in the options that follow from "Persons" to People or omit the word entirely and just have numbers. I would love to get some help on this. Thank you.
Hi Shambavi,
I've just replied to the ticket you opened regarding this matter so please check it out. Thank you!
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.