I am trying to add an image in the email notification: when I click the "insert image" button it let me upload an image from my computer, not from the wp library as I aspected.
If I insert the mage from the computer, I can see it in the Amelia panel, but when the notification is sent it has no image.
We haven't had this issue reported to us before, but I wasn't able to replicate it on our development site, so I'm not sure what's going on with your website.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party.
You can write credentials here just check Private Reply so nobody can see them except us.
Hi,
I am trying to add an image in the email notification: when I click the "insert image" button it let me upload an image from my computer, not from the wp library as I aspected.
If I insert the mage from the computer, I can see it in the Amelia panel, but when the notification is sent it has no image.
Can you please help me?
Thank you.
--
Silvia
Hello Silvia
We haven't had this issue reported to us before, but I wasn't able to replicate it on our development site, so I'm not sure what's going on with your website.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party.
You can write credentials here just check Private Reply so nobody can see them except us.
Kind Regards,
Aleksandar Vuković
[email protected]
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