We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
My client had a problem where the name of the new event he added to Amelia had an extra space at the end. The name of an event gets sent through Zapier into Quickbooks where it is matched with existing products. So an extra space caused everything to fail. It would be useful for Amelia to auto-trim extra whitespace to prevent these little problems - as a web developer for years now, it is something I'd automatically put in the code. For instance, Quickbooks does, so I couldn't patch things on that end. So now all the invoices have to be generated manually.
Doug
Hi Douglas,
Apologies for replying a bit later, we don't work on weekends.
We can't remove space completely from Events names, as events can have names with several words and the look of the names can vary. But I will forward this to our developers, as a suggestion/feature request for the future updates of Amelia, so they can check and consider , if possible, removing any space added after the last word in a string.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.