As previously announced via banners and our newsletters, support is no longer available through this platform.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Hello,
I am no able to insert Amelia booking or catalogue in to my page. The error that I receive is "to set up services and employees first". But I had set up Amelia completely: services, employee, connected the employee to the services and all other settings.
Can the problem be about the domain name? The domain registered with Amelia is new-empowered-you.com. I have an existing webpage www.new-empowered-you,com and the page that I am building in WP http://www.new-empowered-you.com
When my WP page is ready, in few days, the domain will be transferred to NameHero and the page will be https://www.new-empowered-you.com
I tried to change the domain on the purchase page. I was able only to delete but not to add a new.
Please assist ASAP,
Olga
Hello Olga,
Please check if the services are assigned to any of the work hours of the employee, and also if the service duration +its buffer times can fit in those work hours.
Also, please check if the option 'Show service on site' is enabled for your services, you will see this option when you open/edit the Services on the Amelia -> Services page.
You can only delete domains in our store, you can't activate domains there, you need to activate Amelia directly in the back-end of the website - you need to add and activate your purchase code in Amelia -> Settings -> Activation on your new domain.
Let me know if this helped.