We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi all, hope your well & safe. May I ask is it possible to include some customisation for the form inputs at some point.
Most of my visitors are mobile so the form extends below the viewable area. I can hide labels (name, email, custom fields) by custom css no problem but want to add placeholders instead but cant find a way to do this via css.
Without the labels the form for me looks much neater and reduces the users interaction as they dont need to scroll down.
If it can be done via custom css great, but if not would it be something you would consider in future releases?
Thank you
Hello again Gary
You would be able to add placeholders only with some custom JS, combined with CSS, not just CSS.
You can inspect the page, and find where you need to add the placeholders, but if you're not experienced with this, it's not that easy. Unfortunately it doesn't fall into included support for the plugin, so I wouldn't be able to help you with that.
We will definitely add the idea to our suggested features list, so our developers can work on it in one of our future updates.
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks Aleksandar, appreciated.
Would be nice also to be able to customise the actual frontend panel to allow it to standout a bit in the page, on a clean white layout page it blends it and users can miss the call to action (amelia)
Kind Regards
Gary
We do have the new customization options planned for the future, Gary, but I can't say when they will be included in the plugin.
At the moment, you need to do it with some custom CSS.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you Aleksandar, thats good to hear.
Being cheeky but it would also great to have Analytics built in so we can track form submissions on GA
I know I'm pushing it there but if you don't ask you don't get :)
You're right about that, Gary
It was requested before, and hopefully it will be included in the plugin at some point in the future.
I'll forward this to our development team again, but I'll kindly ask you to add it as a feature suggestion on this page. Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables