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  Public Ticket #2597795
how to configure product
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Comments

  • gordon started the conversation

    We have a pottery studio available to book by the hour.
    a customer can login to our site and choose any open hours and reserve the studio. they may choose any or all open hours in a day.

    how can a customer choose multiple available time slots?


    thanks

    gordon matz

  • [deleted] replied

    Hello Gordon, 

    Thank you for your purchase. 

    There isn't a possibility for customers to book multiple appointments at once in Amelia, unfortunately. Only one appointment can be booked at a time. They can only book recurring appointments at once with Amelia's current built-in features, and you can read about it by following this link

    You can check-out if the Extras feature would help for your use case, since the customers would book connected time slots. With the extras it is possible to add duration and price to the booked service, so you can have several extras with different duration for one service and when customer can book the service they can choose one of the extras as well.


  • gordon replied

    hello!

    thank you for your quick response. 
    we are sad. we liked the look and feel of your product very very much.
    but we desperately need for our customers to have the ability to book alot of connected hours. we hope they book all the hours each day

    We are respectfully asking for a refund.
     we are unable to use the product

    thank you
    gordon matz

  • [deleted] replied

    You are welcome, Gordon. 

    That can be achieved only with creating more Services with different duration, or with the Extras option for services. So you can check them out. 

    If this suitable for your business' needs, sorry to see that. 

    In order to request a refund, you need to login to http://store.tms-plugins.com/ with the credentials you received in the e-mail when you purchased the plugin, then navigate to Purchases/Amelia, and if you're still within 15 days from your purchase you will see the "Request Refund" button (if you access the store on a smaller screen and don't see the button right away please scroll to right).