We're Moving to a New Support Platform – Starting June 1st!
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Hi guys,
I had to reset WPDATATABLE and removed the plugin and installed again. But it seems removing the plugin does not remove all data. I still have a major issue with wpdatatable: I cannot start a separate DB connection, its not clickable. I did establish a DB connection on the version before but then had a mess with the tables I created before I went premium.
Now I cannot delete any tables or create any tables and I cannot establish a fresh new db connection, as the button in settings is simply not clickable.
Please let me know where to find ALL files of WPdatatables, so I can remove all files once and do a fresh install. Thank you
Hello Jens
I suppose there's a conflict with some other plugin's Bootstrap.js files. Even if you were to remove all plugin's tables and settings, all this would come back again once you reinstall the plugin.
Perhaps the best thing we can do is log in, and try to change some lines in our code, and see if we can get the plugin to co-exist with the other plugin.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party.
You can write credentials here just check Private Reply so nobody can see them except us.
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks Jens, that worked. I got it.
In ../wp-content/plugins/wpdatatables/source/class.wdttools.php, around line 1454 I modified a couple of lines of code:
Basically, I commented the two lines, and added one line below the second commented line, and now everything should be working normally.
Please check and let me know.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
You're welcome, Jens
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello again Jens
It seems like you're having some caching issues. wpDataTables isn't being cached, and this happens only for server-side tables.
My advice is to prevent caching for this entire page, or wpDataTables files on that page (if possible to selectively exclude files from a page).
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables