As previously announced via banners and our newsletters, support is no longer available through this platform.
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You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Hello,
For some reason, my services have disappeared from "categories", but they are still possible to choose in the booking calendar.
What happened and how to fix it?
Sincerly
Stian Andreassen
Hello Stian
There could be multiple issues for this, but the most recent one is connected to the database. If you're on MariaDB, it went through an update recently, and if your PHP version is less than 7.1, this issue can occur.
Please reach out to your hosting provider, and see if you're on MariaDB. If you are, check which PHP version you're using, and if you're on an older PHP version, please update it. My advice is to update it to 7.4.
If that doesn't solve the issue, please provide me a temporary wp-admin (administrator) user, and your database access credentials, so I can remote in and see what's going on
Please note that this is a public ticket, so make sure to enable the PRIVATE response.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
You're welcome, Stian
Glad I could be of service.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables