We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I am using Google Cloud storage for my site files, and this plugin called WP-Stateless enables this. Ive tried changing the uploads folder in Amelia General settings, but files are still storing on my local server, yet when uploaded my site thinks they're stored in Google Cloud Storage. On another note, it would be great if there was an HTML editor in the email notifications. Thanks, Mtt
Hello Matthew Gerrish,
There isn't a possibility to store the attachments uploaded via custom fields in Amelia to Google cloud, unfortunately, they can be saved on a location on the same server as the website only. We can't tell how that plugin works, and it doesn't have integration with Amelia, so we can't guarantee/say if and how it could work with Amelia for this purpose, unfortunately.
Please vote for this feature request here. Thank you!
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.