We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi
You have the nice option to display a table only after it is fully loaded.
It's a good option, but I see 2 porblems that it would be great if you can address:
1) For long tables it takes time to load (especialy on mobiles), The user don't understands what he is waiting for. It woulod be great to show a measage like "Table is bein loaded" with a rotating animation or a progretion bar.
2) When the table does apear there is a big layout shift. This is not good for 2 reasons.
a) User experience.
b) Cumulative Layout Shift (CLS) is now a google ranking factor and pages with your tables gets a very low CLS score. It would be better to make a placeholder for the table (Can be a good match with the first improovment I mentioned).
Thank you for considering!
Erez
Hi again Erez
Thank you for your feedback. I have forwarded it to our development team, so hopefully they'll be able to add it soon.
If they have some workaround for you I will respond to the ticket and let you know.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Many thanks for your ongoing and powerful support!
You're welcome, Erez
When "Hide until loaded" on the Display tab is enabled, there should be a loader. Our developers said they will look into this and fix it for one of our future updates.
Thanks for pointing this out!
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables