We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Urgent request please!
Can customers book multiple time slots for a particular service such as booking a babysitter for the duration that they want on Amelia?
Can the drop down list of staff available for booking that customers will see also have the staffs pictures and just there names?
Thank you
Joyce
Hello Joyce,
Thank you for your message.
Unfortunately, services in Amelia can only have one set duration, there isn't a possibility for customers to choose a duration in the booking process. You can either have more services with different duration, or create several Extras for one service with different duration. So, you can have a service duration to be 10 min and then Extra 1 10 min, Extra 2 20 min, etc. so when customers book this service they can choose one of the extras if they want.
There isn't a possibility of showing services which doesn't have available time slots in the Search results in Amelia with its current built-in features.