when you chose extra the menu just disappear to left site. You don't see it unless you change the orientation of the phone. It works on Android phone though. Many people use iphone to book so please take a look the bug. The screenshot is the horizontal orientation.
I can replicate the issue on your end, but I can't replicate it locally. Can you please go to our demo site, add an extra to one of the services, and try it from front-end? It should be working fine on iPhones.
If it does work fine, it implies there's a conflict with one of the other plugins you have installed, or the theme currently active.
Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will have found the plugin causing the issue.
I found a frontend bug on extra using ios.
when you chose extra the menu just disappear to left site. You don't see it unless you change the orientation of the phone. It works on Android phone though. Many people use iphone to book so please take a look the bug. The screenshot is the horizontal orientation.
Hello Ken Sato
I can replicate the issue on your end, but I can't replicate it locally. Can you please go to our demo site, add an extra to one of the services, and try it from front-end? It should be working fine on iPhones.
If it does work fine, it implies there's a conflict with one of the other plugins you have installed, or the theme currently active.
Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will have found the plugin causing the issue.
Kind Regards,
Aleksandar Vuković
[email protected]
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I figured it out that it was causing by i put the short code as html in elementor. I changed it to a short code, it worked,
Thank you for the update, I'm glad to see the issue has been resolved.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables