As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi there, I'd like to format the custom field section of my form so that all elements display as full width blocks - can you please help?
The stacking doesn't look very good when I use the 'text content' custom field. Have attached screenshot (https://ibb.co/zn0m7Zf), I'd like it to look how it looks on mobile at all times (https://ibb.co/HnSrmpS).
Thanks,
Michelle
Hello Michelle
Is the related URL the correct URL? Because I can see that Amelia's Events look like this:
This tends to happen when your WordPress' plugins folder doesn't have necessary permissions, so Amelia's CSS and JS files are not generated.
From your screenshots I can see everything's looking fine, so please tell me where I can see the booking form that looks correct? For the display issue above, you need to reach out to your hosting provider and have them change permissions, so the plugin can write to the plugins folder.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hey, thanks for that - I had to disable a plugin that was interfering with the js loading.. now it's loading properly, can you please check out the problem?
The stacking doesn't look very good when I use the 'text content' custom field. Have attached screenshot (https://ibb.co/zn0m7Zf), I'd like it to look how it looks on mobile at all times (https://ibb.co/HnSrmpS).
thank you!
Hi again Michelle
You can do that only with some custom CSS:
Please note, though, that this code will work only for these fields, so if you add more fields, you will need to add:
And so on. Another option would be to make all fields go full length (including name, last name, phone, etc), so if you would like this option, please let me know, and I'll find the proper CSS for that.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
great, thanks - one thing I've noticed with the responsiveness of the custom fields is that it strips out the line breaks - can I keep the line breaks in on both desktop and mobile views?
1) with line breaks - desktop: https://ibb.co/Wy2wJd2
2) without line breaks: mobile: https://ibb.co/tqzq8HH
Hi again Michelle
It seems something is messing with the media query (CSS for mobiles).
Try adding this:
If that doesn't work, try changing the max-width property to (max-width: 990px) or (max-width: 992px). One of these is bound to work.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables