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Hi there,
When someone books an appointment they can save it to their choice of calendar - ical, outlook, Google Calendar etc. Is there a place where you can edit the description of this booking and put in the placeholder for the zoom call so theres a link to that?
Hello Alan,
No, there isn't a possibility to edit that and send the Zoom link in it, unfortunately. The Service description is sent in that file.
This is possible to be done for Google and Outlook calendars in Google/Outlook settings in Amelia -> Settings -> Integrations, so in the case Google calendar invitation is sent by enabling these options there.
IN this case, for any information about appointments in Amelia (Zoom links included), you want to have in your Google/Outlook calendar, you can add placeholders to the fields Event Title and Event Description which you will find in Amelia -> Settings -> Integration -> Google/Outlook calendar settings. You can find all the placeholders when you click on </>Show Email Placeholders in Amelia -> Notifications, by clicking on the placeholder in the list you copy it and then you can paste that placeholder to the above mentioned fields in Amelia Settings.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.