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Okay
  Public Ticket #2590632
Payment
Closed

Comments

  • Chago Davis started the conversation
    November 4, 2020 at 1:54pm

    The site is allowing me to book the service and extra telling me a total however; it isn't taking me to a payment gateway to complete the purchase. 

  • [deleted] replied
    November 5, 2020 at 9:45am

    Hello Chago, 

    Could you please tell me what is the payment option you have enabled in Amelia -> Settings -> Payments? Have you configured everything per our instructions? 

  • Chago Davis replied
    November 10, 2020 at 4:21pm

    I'm in sandbox mode now and when i tried to run a payment it is just clocking on waiting for payment is that normal?  Also there's no instruction on that page for woocommerce 

  • [deleted] replied
    November 12, 2020 at 9:04am

    Hello Chago, 

    Could you please tell me what payment method have you enabled in Amelia? Have you configured everything per our instructions? 

    If you enabled WooCommerce, this is where you can check out how it works in Amelia https://wpamelia.com/woocommerce-integration/ If you enabled WooCommerce, do you have the WooCommerce plugin installed and running on your website? Do you have the Cart and Checkout pages?