We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Can customers purchase credits for online lessons in bulk and redeem them at any time?
Hi Ray,
Thanks so much for your interest.
Unfortunately no, we do not have credit system in Amelia.
We have option for creating discount codes. These codes can be set and sent automatically in our notifications after customer schedules X number of appointments or you can give on some other way to your customers. More about our coupons you can read here (below the "Payments" part). If this can serve as a workaround. For example, customer books and pays for the first appointment, but the customer receives coupon with 100% off for next X number of bookings.
Hope this help and let me know if you have other questions.