We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
My clients have complained that the placeholder for the date picker option is pretty confusing and I'd like to change it to something more plain without changing the output format.
Also is there any way I could edit the "Add Extra" field label? It really feels uncommunicative and users have no idea what they're selecting.
Thanks for any help you can give.
Hello Theodore,
Thank you for your purchase.
The date picker can't be changed with Amelia's current built-in features, unfortunately. You can suggest that as a feature request here. Maybe it can be changed with some customization of the plugin, but please note that such customizations are not covered by our support.
Regarding the Add Extra label, you can change strings in the plugin by using the translation method, but in your case you would change strings in the same language, you wouldn't translate them to another one.
Strings can be changed using POEDIT or Loco Translate for example. If you want to use POEDIT then this is the instruction:
1. Download Amelia from TMS Store
2. Unzip the downloaded file.
3. Download and install POEDIT.
4. Open the program and open the file from the extracted folder on your computer ameliabooking/languages/en_US/wpamelia-en_US.po.
5. Change the strings you want.
6. Save the translation.
7. Go to ameliabooking/languages/en_US/ folder and copy these two files - wpamelia-en_US.po and wpamelia-en_US.mo back to your website to the location ../wp-content/plugins/ameliabooking/languages/en_US/.
Please note that this change would be overridden when you update Amelia, so you would need to apply the change after each update of the plugin.
Thanks Marija. Your suggestion for translation string was really helpful. I'll have to make a few feature requests on other matters.
You are welcome, Theodore. Sorry, it seems like I didn't add the link , you can suggest feature requests here https://wpamelia.cnflx.io/boards/feature-requests
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.