Hi! I would like to know if it is possible to configure the plugin so that the payments received are only pre-authorized, and then manually authorize them from the back end only after checking the availability of seats. Thanks
There's option for customer to pay when booking or to pay on site, it is not possible to initiate online payment from the backend.
You can set default appointment status to pending, and then manually approve it, but the payment will be processed at the moment when customer books if you choose online payment.
Hope this helps and let me know if there's anything else I can help you with.
Hi, thanks for the reply. I think I have explained myself badly. The manual authorization to which I refer must be made by the site admin, so by the service provider for sale. So the customer books the appointment, pays, but the sum is only pre-authorized. The supplier then, by accessing the back end, checks the availability and if so, definitively charges the cost to the customer and confirms the appointment. If not, "free" the customer's sum and cancel the appointment. Is that possible?
I have understood. Unfortunately no, not possible to pre-authorize the payment. Customer needs to pay when booking the appointment i you choose online payment.
Hi! I would like to know if it is possible to configure the plugin so that the payments received are only pre-authorized, and then manually authorize them from the back end only after checking the availability of seats. Thanks
Hi Valeria,
Thanks so much for your interest in Amelia.
There's option for customer to pay when booking or to pay on site, it is not possible to initiate online payment from the backend.
You can set default appointment status to pending, and then manually approve it, but the payment will be processed at the moment when customer books if you choose online payment.
Hope this helps and let me know if there's anything else I can help you with.
Hi, thanks for the reply. I think I have explained myself badly. The manual authorization to which I refer must be made by the site admin, so by the service provider for sale. So the customer books the appointment, pays, but the sum is only pre-authorized. The supplier then, by accessing the back end, checks the availability and if so, definitively charges the cost to the customer and confirms the appointment. If not, "free" the customer's sum and cancel the appointment. Is that possible?
Hi Valeria,
I have understood. Unfortunately no, not possible to pre-authorize the payment. Customer needs to pay when booking the appointment i you choose online payment.
Ok. Thank u