Is there a way, even with third party plugins, to give a group of users, a role in Amelia other than Employee or administrator ?
We have a group of colleagues that do the Customer Service. We would like them to be able to consult any one single appointment booking, but not make lists of those, not export any data, not CHANGE any data at all.
As you know, something like this is not possible with built-in features of the plugin.
I don't know if creating a new role with Memberpress, User Role Editor, or some other plugin will help you out. You would need to copy capabilities from Amelia Employee or Amelia Manager user roles, but not to allow them to change anything.
It's not that easy, though, since certain functions and capabilities depend on each other. I have never worked with them, and making these changes is considered as customization of the plugin, so I wouldn't be able to help you out determine which capabilities you'd need to choose. Something like this hasn't been attempted before, otherwise I would provide some advice.
Hi.
Is there a way, even with third party plugins, to give a group of users, a role in Amelia other than Employee or administrator ?
We have a group of colleagues that do the Customer Service. We would like them to be able to consult any one single appointment booking, but not make lists of those, not export any data, not CHANGE any data at all.
How can I do that ??
Hello Marc
As you know, something like this is not possible with built-in features of the plugin.
I don't know if creating a new role with Memberpress, User Role Editor, or some other plugin will help you out. You would need to copy capabilities from Amelia Employee or Amelia Manager user roles, but not to allow them to change anything.
It's not that easy, though, since certain functions and capabilities depend on each other. I have never worked with them, and making these changes is considered as customization of the plugin, so I wouldn't be able to help you out determine which capabilities you'd need to choose. Something like this hasn't been attempted before, otherwise I would provide some advice.
Kind Regards,
Aleksandar Vuković
[email protected]
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