We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello suppose my employee wanted to only show a scheduling window of a particular month for example the whole of November they are allowed to book but then shut for December on and then open again January how exactly will they input a scheduling window so that they are not allowing customers to book way far ahead.
Hello Michael
You can remove Work Hours from your employee, and configure Special Days for them, limiting the offered appointments per special days.
If you don't want people booking too far ahead, though, you can go into Amelia's General settings, and choose "Period available for booking in advance" to 30 days, or something like that.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I'm sure I will grow to love this calendar but this system is so glitchy. I just realized it won't show us as open on Black Friday & Small Business Saturday as if it is some sort of national holiday. I even went in and set them as "special days" and tried to the enter the hours that way & it still shows that I am closed those days. HELP?!?!?
Hi again Janet
On which page? For which service, which employee?
I can see you have 7 employees and 63 services. I don't know if all should be available on November 27th and 28th, so please provide me more info about this.
You need to check your employee's working hours, and service durations. If service's duration can fit into employee's working hours, it should be offered in front-end. Also, check the shortcodes you used on front-end. If you defined specific services or employees that don't work on Fridays that could also cause the issue.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables