We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
hello i want to purchase for a client your plugin and want to ask if there is two way sync with google calendar.
When the time slot in the google calendar is set as busy will also the time slot in amelia calendar be busy?
1. will the time slot show up in the amelia time selection of the calendar?
2. will the time slot not show in the amelia time selection of the calendar ?
thank you
Hello,
Thank you for your message.
In Amelia each employee can be connected to his/hers Google Calendar.
With Google Synchronization, all employees in Amelia can sync their working schedule with their Google Calendar. Each appointment booked in Amelia will be added to their Google calendar with the customer(s) added as a participant.
If Employee already has events in Google calendar marked as busy, those will not be available for booking in Amelia – this will prevent overbooking. Rescheduling, cancelling or deleting the appointment needs to be done in Amelia. Suppose you reschedule the appointment in Google Calendar. In that case, that will not reflect in Amelia, but if you reschedule the appointment in Amelia, it will be updated in Google Calendar as well.