We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2588155
Field telephone number not displaying correct
Closed

Comments

  •  2
    Marcel Janssen started the conversation
    November 2, 2020 at 10:02am

    Hello,

    The field phone number is not displaying good. Look at https://burodewaal.nl/testpagina/. You can't see a flag. Only a grey field...

    What can I do about that?

    Regards

    Marcel Janssen

  • [deleted] replied
    November 2, 2020 at 4:08pm

    Hello Marcel, 

    I can't access Amelia on the page you sent, please look at the attachment. 

    This can only be due to a conflict with your theme's CSS or some other plugin's CSS. please try adding this format HTML to the page where you have Amelia :

    <style>
.el-select.am-selected-flag input {
    background-color: inherit !important;
}
.amelia-app-booking input[type="text"]{margin:0 !important;}
</style>


    and let me know if it helped.


  •  2
    Marcel Janssen replied
    November 2, 2020 at 4:29pm

    Hello Marija,

    That helped! Thank you very much!

    And I'm sorry for the page nit being visible. In the meanwhile I deleted that test-page.

    Regards

    Marcel Janssen

  • [deleted] replied
    November 2, 2020 at 5:06pm

    Glad to see that it helped, thank you for letting me know. 

    You are welcome, Marcel.

    That's OK, no worries.

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.