Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #2587588
Pre-Sale Question for Cleaning Service
Closed

Comments

  • Martin Rusteberg started the conversation
    November 1, 2020 at 2:16pm

    Hi, I would like the user flow to be as follows:

    1. Select Location (using Google Maps)
    2. Select Service
    3. Select Extras
    4. Select available slot
    5. Pay

    I do not want the user to select the provider. I only want to confirm the provider to the user after payment. Is that possible?

    Also, the website doesn't clarify if it's possible for the user to cancel or reschedule (and if so, based on which conditions) a service.

    Thanks!

  • [deleted] replied
    November 2, 2020 at 11:06am

    Hi Martin,

    Thanks so much for your interest in Amelia.

    We do not have option for selecting location in Google maps. You can create locations and the customers can choose location form the dropdown. 

    The user is choosing a service and extras, regarding the employee user can choose the employee, in case there's just one employee the employee dropdown will be hidden. You can hide the employee dropdown with the CSS, but in that case the employee will be randomly chosen. You can change the employee later form the backend. 

    Yes, user can cancel and/or reschedule the appointment form the Customer Panel. You can define how much in advance you want to allow user to cancel or reschedule. 

    Hope this helps and let me know if there's anything else I can do to help.