after selecting the service, date and time for our appointment, and entering the first name, last name, email and Phone number, when we click confirm , we get the following message: Your cart is currently empty.
Could you please check if you have a WooCommerce product that is connected to your Services? Is it the default Appointment product or you connected Amelia services to your WooCommerce products?
This can be caused by something else conflicting in the process, do you have other WooCommerce plugins or add-ons connected to WooCommerce on your website? If you have , could you please deactivate them one by one and checking after each deactivation if the issue is still there?
Hi
We are having a problem as follows:
after selecting the service, date and time for our appointment, and entering the first name, last name, email and Phone number, when we click confirm , we get the following message: Your cart is currently empty.
Kindly help us.
Roshan
Hi Roshan,
Could you please check if you have a WooCommerce product that is connected to your Services? Is it the default Appointment product or you connected Amelia services to your WooCommerce products?
This can be caused by something else conflicting in the process, do you have other WooCommerce plugins or add-ons connected to WooCommerce on your website? If you have , could you please deactivate them one by one and checking after each deactivation if the issue is still there?
Hi Marija
Thank you for your prompt reply.
Your guidance was right and the issue has been resolved.
Thank you so much.
Roshan
You are welcome, Roshan.
Glad to see that the issue is gone, thank you for letting me know.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.