We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
wpdatatables: which internet browsers are supported? On Internet Explorer 11 my wpdatatable tables do not work.
Thanks a lot
Michael
supplement to the ticket: On the frontend the wpdatatables doesn't work on IE 11.
Hello Michael
We've included a color picker which is compatible with all other browsers except for Internet Explorer.
We will work on it for the next update, but until then, if you want the tables to work with IE, please let me know and I'll tell you what you need to do.
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Aleksandar,
thank you very much for the information. When will the update be available?
Kind regards,
Michael
Hi again Michael
It should be released next week. If you need to modify this right away, here's what you need to do:
First, replace this file wp-content/plugins/wpdatatables/assets/js/wpdatatables/admin/common.js with the file attached to my response.
Then, in folder wp-content/plugins/wpdatatables/assets/js/wpdatatables/admin/ add the new file wdt.color-picker-init.js which is also attached to my response.
Finally, replace the content of file wp-content/plugins/wpdatatables/controllers/wdt_admin.php with the attached file.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables