We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2586412
New Entry modal not working at all
Closed

Comments

  • Adam Williams started the conversation
    October 30, 2020 at 4:18pm

    I've created a user-editable table but when I click "New Entry", the modal doesn't appear at all.

    I guess it's a Bootstrap conflict since we use Bootstrap modals elsewhere in our site, however none of the fixes I found in the help work so far, including the no-conflict options in the settings and adding this CSS:


    .wpdt-c .modal{ width: inherit !important ; background-color: initial !important; }

    .wpdt-c .modal-backdrop{ z-index: 0 !important; }


  • Adam Williams replied
    November 2, 2020 at 6:46am

    I've got this working by adding an "is_woocommerce()" condition on my other page which uses Bootstrap, i.e.:


    if (is_woocommerce()) {
        wp_register_script( 'pop', 'https://cdn.jsdelivr.net/npm/[email protected]/dist/umd/popper.min.js', array( 'jquery' ), null, true );
        wp_enqueue_script( 'pop' );
        wp_register_script( 'bs', 'https://stackpath.bootstrapcdn.com/bootstrap/4.5.0/js/bootstrap.min.js', array( 'jquery', 'pop' ), null, true );
        wp_enqueue_script( 'bs' );
}


    This is fine but presumably there's a way to make them play nicely together, any ideas?

  •  2,576
    Aleksandar replied
    November 2, 2020 at 9:25am

    Hello Adam

    Thank you for your purchase.

    That's a great workaround, and if it works, you can continue using it.

    If disabling the noconflict options work, and the other CSS settings for backdrop don't work, we would've probably messed around our settings in ../wp-content/plugins/wpdatatables/source/class.wdttools.php, but this is a more elegant solution, so I wouldn't recommend changing anything else in our code (since it'll be overwritten when the plugin updates).

    Our developers will soon start working on a native integration with WooCommerce, so I hope this will be resolved.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables