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  Public Ticket #2585194
BackEnd Time Adjustment
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Comments

  • Lauren started the conversation

    I was wondering if a Back End User was scheduling an appointment that was not at the designated time slots, could they put in the time that they wanted?  Right now it only allows for the BE user to select a timeslot from dropdown menu, I would like to be able to have the user select the time that they want. Is this possible?

  • [deleted] replied

    Helo Lauren,

    Thank you for your purchase.

    The available time slots are the same on the front-end and in the back-end for booking appointments in Amelia. So, there isn't a possibility to create an appointment in the back-end outside of the employees' work hours in Amelia with its current built-in features, unfortunately. It isn't possible for the back-end user to choose any date/time that isn't covered by the employees' work hours. 


  • Lauren replied

    Hi Marija,

    Is it possible to change the blocks either before or after an appointment is made. For example, if I had a block from 11am to 12, but I wanted to schedule an appointment for 11:15. Or if I wanted to add an extra 15 minutes to an appointment if an appointment ran late.

  • [deleted] replied

    Hi Lauren,

    The Default time slot step option affects all the time slots in the plugin, so you would need to set it to 15 min or something like that to have 11:15 as a time slot. But if you choose to enable Use service duration for booking a time slot this wouldn't be possible if the service is with duration 1 hour. This is set like this for all bookings, there isn't some way of changing it for some appointments only. 

    Or if I wanted to add an extra 15 minutes to an appointment if an appointment ran late.

    You can add some duration to one service/appointment with Extras only, but still you will need to create the Extras for the service at first, and customers can choose one of the extras in the booking process.