Email notifications can be enabled/disabled on the Amelia -> Notifications page, by checking/un-checking the box before their name in the notifications list, please look at the attachment. So, you need to un-check the Follow up email notification there and they won't be sent to customers.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.
How can I disable Follow up notifications but continue sending the other scheduled reminder notifications? The same cron job is for all notifications.
Hello Miriam,
Email notifications can be enabled/disabled on the Amelia -> Notifications page, by checking/un-checking the box before their name in the notifications list, please look at the attachment. So, you need to un-check the Follow up email notification there and they won't be sent to customers.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.
Thank you! Can't believe I missed that :)
Regards,
Miriam
You are welcome, Miriam. It happens
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.