We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Is there a way to get the transcational data out of Amelia that is not related to WooCom? Like for example client needs to have the appointment details loaded into custom fields within Jetpack CRM so they can look at the user in Jetpack CRM and know when their last interaction was even if it wasn't a paid appointment. I've synced WP & WooCom to Jetpack CRM but they need the appointment info as well. Any ideas?
Hello Seth
Unfortunately, Amelia doesn't have any native integration with Jetpack, so I don't know how you would be able to achieve this.
The data that Amelia forwards to WooCommerce is stored in the method "getItemData" in PHP script:src/Infrastructure/WP/Integrations/WooCommerce/WooCommerceService.php
I hope that helps in some way.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Does Amelia integrate with Zapier? That might be the way to do this.
Hi again Seth
Well, we have Web Hooks, which are used mainly through Zapier.
Please take a look at the documentation (linked above), and see if you can get it to work.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables