We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, we are using Amelia for consulting services and we created a "monthly subscription" consulting service. We have 2 questions regarding recurring appointments.
The reason being is that we have 2 prices for business consulting; $149 for 1-time meeting and $89 subscription for monthly meetings. I asked earlier if I could add 2 variable prices in 1 service and was told that it was not possible that the best solution was to create 2 separate services.
As you can see we want to avoid costumers be able to select only one appointment on the monthly subscription and get a cheaper price, hence we want them to select at least 2 appointments.
Hello Jorge,
Thanks for your questions.
1. Can you please clarify what do you mean by "checked and disabled on the calendar"?
2. You can set this up as described in the following article:
https://wpamelia.com/recurring-appointments/
What I mean is that we want a service to be forcefully recurring. So on the calendar the checkbox that says "repeat this appointment" is automatically checked and the customer cannot unchecked it. The reason is that this is for a subscription service and the user must book at least 2 appointments
Hello Jorge,
Unfortunately, it cannot be achieved with current version of the plugin. Our developers are working on creating "Packages" option, which will allow something like this, but it's not possible at the moment.
They will also include more settings for recurring appointments, so admins set up how many times the appointment is repeated, and the info only provided to the customer, so they can't alter anything. We can't say when this will be included, but we hope it will be soon.