We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello Amelia Team,
quick question: I set up a employee panel to organize my appointments. Sadly we cannot create appointments for customers via this panel without already having the customer in the database. How can I create a new customer in the employee panel. I dont want my employees to go to the backend.
best regards
Stephan
Hello Stephan,
Thank you for your message.
Unfortunately, it's not available via employee panel at the moment.
You can submit this as a feature request here:
https://wpamelia.cnflx.io/boards/feature-requests
Thank you!
I submitted a feature request!
Hello there
This feature is ok ?
It really sad that an appointment tools can't create customer into employee panel....
Hello Erwan
Thank you for reaching out to us.
Employees cannot create new customers, since that capability was not intended for the employees. Please feel free to add it as a feature suggestion on this page. Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
Our developers will be working on this, for sure, but I don't have an ETA on it.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Aleksandar, i do not find any suggestion for this option. I have to create a new one or you have already a suggestion for this ?
Thanks
NB : So my employee have to schedule an appointment on my website like a customer right ?
Hi again Erwan
I'm not sure if there's already a suggestion for this, but if you can't find it, most likely you need to create it.
You can schedule the appointment as a customer, just make sure not to do it while you're logged into WordPress, as it may cause issues with the capabilities of the employee, so use Incognito mode.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Ok thanks Aleksandar ;)
You're welcome, Erwan
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables