We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi there, we're using Amelia on a multisite network.
When we create a subsite, various site-specific database tables are created, including a number of tables created by the Amelia plugin.
Upon deleting the sub-site as network super-admin, all site-specific database tables are deleted except for the Amelia tables created for that sub-site.
Hello Richard
Thank you for your purchase.
To remove Amelia's database tables when you delete the plugin, you need to enable this slider in Amelia Settings/Activation:
That should work.
Kind Regards,
Aleksandar Vuković
[email protected]
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