Since the latest upgrade, pre-filter specified on a column of data linked to an excel file is no longer functioning. The filter shows the predefined string but does not filter the data either on the backend or frontend. If I re-enter the filter string on the front end it filters, but not from the admin area. I have been doing this for years to filter information form this excel file on page load.
I tried to recreate a new wpdatatable from scratch referencing an excel file and pre-filtering a column still does not work. Please help, this is an essential function we have been using for years.
We haven't had complaints like this, and I can't replicate the issue locally.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party.
You can write credentials here just check Private Reply so nobody can see them except us.
Thank you for responding. This site is an internal site run behind my firewalls for internal employee use. Is there a way we can have a Zoom, Webex, Teams type meeting that I can screen share with you and show you?
Since the latest upgrade, pre-filter specified on a column of data linked to an excel file is no longer functioning. The filter shows the predefined string but does not filter the data either on the backend or frontend. If I re-enter the filter string on the front end it filters, but not from the admin area. I have been doing this for years to filter information form this excel file on page load.
I tried to recreate a new wpdatatable from scratch referencing an excel file and pre-filtering a column still does not work. Please help, this is an essential function we have been using for years.
Hello Russ
Thank you for your purchase
We haven't had complaints like this, and I can't replicate the issue locally.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party.
You can write credentials here just check Private Reply so nobody can see them except us.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
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Thank you for responding. This site is an internal site run behind my firewalls for internal employee use. Is there a way we can have a Zoom, Webex, Teams type meeting that I can screen share with you and show you?
Russ
Hey Russ.
No need, actually. Turns out there is a bug on our end.
Sorry for the inconvenience.
Please access ../wp-content/plugins/wpdatatables/assets/js/wpdatatables/wdt.columnFilter.js and on line 184 you will find this:
Please replace it with this:
After that, go to wpDataTables settings/Custom JS and CSS and disable "Use minified wpDataTables Javascript", and after that it should work fine.
Our developers will resolve this for our next update.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables