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  Public Ticket #2582514
Employee calendar sync
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  • Jack started the conversation

    Hello

    How does a user with the 'Amelia Employee' type sync their calendar with Google or Outlook?

    The help section (https://wpamelia.com/employees/) says that this can be done from the backend, but it appears as though users with 'Amelia Employee' accounts cannot access this section. 

    There doesn't appear to be a way for them to sync from the employee dashboard either. 

    Any help would be greatly appreciated. 

    Thanks

    Jack

  • [deleted] replied

    Hi Jack,

    Thank you for your message.

    Google events are not created in Amelia, their time slots are blocked for booking if they have status Busy in Google and when the option Remove Google Calendar Busy Slots is enabled. If the time slots of your Google events are still bookable in Amelia please check the bellow.

    Amelia employees can connect only one calendar. You can check if the Gooogle calendar is connected to the employee if you create one Approved appointment with this employee in Amelia, and that appointment is created in the Google calendar as well. The Google Busy events are not created in Amelia, only the time slots of these events are blocked for booking in Amelia, if the option  Remove Google Calendar Busy Slots  in Amelia -> Settings -> Integrations -> Google Calendar Settings is enabled. 

  • Jack replied

    Hi Den

    Thanks for your response. 

    I think you may have misunderstood my question, it is not with the functionality of the sync itself but actually how do employees set this up?

    I know in that in the employees tab on the backend there is the 'sign in with Google' option, but how do the employees themselves actually get to that button to click it and link their account?

    Since when you try to access the wordpress dashboard with user type 'amelia employee' it says access not allowed. 

    Does that make sense?

    Best 

    Jack



  • [deleted] replied

    Hi Jack,

    You need to create a WordPress user with "Amelia Employee" user role, and assign that WordPress user to each corresponding employee in employee's profile.

    After that, the employees will receive an automated email from WordPress where they can configure their password for their site, so they will be able to log in and connect to their Google Calendar.