We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I need to edit some of the hours on the events. Some of our classes start at 3:30 PM. But I only get the option of inputting 3:00.
How do I change this?
Thanks, Mari
Hello Mari,
Thank you for your message.
You can change it in your settings, as per the screenshot below:
Thanks!!!
May I ask you for a small favor if you don’t mind?
Can you, please, leave a review on Capterra, and the Lite version of Amelia if you have an account at wordpress.org and have a couple of minutes? No need to write any specific text.
It’d mean a lot to us, and as a token of our appreciation, we would like to offer you $10 credit for SMS notifications. Thanks in advance.