As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hello,
I recently bought Amelia with a life subscription and have configured the plugins quite well. Still, I have some questions:
I have found and understood a lot through your website, but I can`t figure out these points.
Sincerely
Stian Andreassen
Hello Stian Andreassen,
Thank you for your purchase.
1. This is because the employee assigned to all of these services is connected to this location. In Amelia, services are assigned to employees, and employees are connected to locations, it isn't possible to connect services directly to locations.
2. There isn't a possibility to ask for customers' birthdays in the booking process (for the option that is already there for customers in the back-end). You can ask customers to provide this information using Custom fields, but this won't be connected to the actual birthday field in the Customers modal on the Amelia _> Customers page. They can add their birthday in the Customer panel.
3. The language applied to Amelia is the one you choose in your WordPress General Settings. If there is such translation in Amelia it will show that language , if there isn't English will be used.