We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
Why isn't there the option to add extra add ons for events? this makes Amelia not the ultimate solution as it's very common for events to have optional paid add ons.
I made a lifetime purchase, thinking this product will satisfy standard needs but im starting get very disappointed. ...
I tried using the appointment system ( services ) instead of events to have the extras but then I realised the services doesn't allow for multiple day booking. so one service that runs for two days, as it's only limited to 24 hours. So I have found myself in a dead end with this plugin...
Hello Amir,
There isn't a possibility to create Extras for Events in Amelia with its current built-in features, unfortunately. This is because the Events feature was added way back to Amelia, only Services were available at the beginning, so the options/features were created for this feature (services) only. We have a plan to implement more options for Events in the future updates of Amelia, and Extras for events is in our to-do list but for now we can't say exactly when it will be implemented and released, unfortunately.
Hello,
I really need a way to then have a services that goes for multiple days so more than 24 hours. since there is basically a workshop that runs for two days. is there ANY way to do this?
Hello Amir,
There isn't a possibility to create a service longer than 24 hours in Amelia with its built-in features, unfortunately.