As previously announced via banners and our newsletters, support is no longer available through this platform.
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I manage my client's barber website with Amelia booking. I just realized that when I log in the back end as the administrator of the wordpress, I could not see the appointment and service information on Amelia backend. How can I see them?
Hello ken sato ,
It can be that , if you tested booking or accessed the front-pend panels while logged in to the WordPress back-end as an admin, another role was added to your user - customer or employee - so you have now mixed permissions in Amelia. You can create a new WP user with admin role and login in with it and see if then you will be able to create an employee. If this is true, then you need to re-create your WP user or access your database, the wp_amelia_users table (it can have another prefix rather than wp_ depending on the database) and edit your user - delete any additional roles, leaving only the admin one.
Let me know if this helped.
Ok, I made a test customer account with email address of admin user. I deleted the test customer account and now I can see all the appointment information. thanks
Glad to see that the issue is gone, thank you for letting us know.
You are welcome.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.