We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi there - I've spent a couple hours today trying to get this to work but can only get part of the table to populate in your table editor. A couple columns show up, but only 2 of several. Can you help?
Here is my very basic table: https://docs.google.com/spreadsheets/d/e/2PACX-1vTAmmWBJ53n5tIW52br98IDixs5ZcGQhBAV1t1Jqzm5FrJe4btMdqllYxx1R3vCjd76xfhwbO_py-7E/pubhtml
Hello Kelly
Thank you for your purchase.
The link you shared with me is not going to work in wpDataTables (notice the "2PACX" in the URL), so I suppose if you're getting any data in a wpDataTable, you're using a different URL.
Anyway, this table contains merged cells, and wpDataTables doesn't support merged cells in any other table type other than Simple table, but you are not able to combine that with the Google Spreadsheet.
You would need to remove the empty row, and un-merge those cells in order for the plugin to pull all data from the spreadsheet.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you for letting me know! This ticket can be closed now.
You're welcome, Kelly
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables