We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2579237
email notification
Closed

Comments

  • Emilie Missaoui started the conversation
    October 23, 2020 at 3:12pm

    Hello

    I would like to know if is it possible for a customer to reschedule or cancel a meeting? I would like to have the both links in the email notification.

    Thank you

    Emilie

  • [deleted] replied
    October 23, 2020 at 4:43pm

    Hi Emilie,

    Cancel url can be added to the notification and by clicking on it customer is canceling the meeting. But, regarding rescheduling, that needs to be done in the front-end customer panel, link for the panel you can add to the notification too.

    See more about panel here: https://wpamelia.com/front-end-customer-panel/

    Hope this helps!