We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2578928
Booking form - automatically scroll up to a required field
Closed

Comments

  •  2
    Richard started the conversation

    Hello,

    When you click on the “Confirm” button, at the end of booking, and you didn’t fill a required field(s), the field(s) gets highlighted with a small writing underneath. “Please enter…” or “This field is required”. However, you have to manually scroll up to see it. The page should be scrolled up automatically.

    Can this be done? It's quite confusing when you click the "Confirm" button and nothing happens.

    Many thanks in advance.

    Cheers,

    Richard

  • [deleted] replied

    Hello Richard,

    I will confirm with the team what we can do and get back to you early next week.

  •  2
    Richard replied

    Hi Den,

    Thanks very much for that. Looking forward to hearing from you.

    Regards,

    Richard

  • [deleted] replied

    Hi Richard,

    You would be able to achieve this with some custom JS. For example, scrolling services into view for the Amelia Catalog view is achieved with this code:

    <script>window.beforeBookingLoaded = function () {document.getElementById('am-service-booking').scrollIntoView({behavior: 'smooth', block: 'start', inline: 'nearest'});}</script>

    You would need to find the correct selector instead of "am-service-booking", and the right JS hook instead of "beforeBookingLoaded".

    This particular error has this class: "el-form-item__error"

    So, you would need to create a custom script that scrolls that class into view after it comes up.

    Probably with an event listener, you would be able to do this, but this isn't included in the provided support for the plugin, so we are limited to help you with that. If we had an example of this, I would've gladly shared it with you.

  •  2
    Richard replied

    Hi Den,

    Thanks for your reply. The mentioned functionality is part of user experience and I think it should work out of the box without adding any custom code. Can you please add this request to the developers, please?

    Many thanks,

    Richard

  • [deleted] replied

    Hi Richard,

    Sure thing.

    It would be useful if you could submit your opinion here as well:

    https://wpamelia.cnflx.io/boards/feature-requests

  •  2
    Richard replied

    Hi Den,

    Thanks for forwarding my request to the developers. I've just done that too at the link you had provided.

    Cheers,

    Richard