We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2578845
Package Deals / Fixed Date Recurrence
Closed

Comments

  • Charlie started the conversation
    October 23, 2020 at 9:01am

    Hello, 

    I'm wondering if and when a feature will be included. A big part of my business is that customers pay for a fixed number of lessons, of a specific duration, that occur on specific dates (term dates). 

    Is there a sensible work around or can you recommend an alternative plug in? 

    Best, 

    Charlie

  •  2,576
    Aleksandar replied
    October 26, 2020 at 10:45am

    Hello Charlie

    Thank you for your purchase.

    Unfortunately, at the moment we don't have bulk purchase option, but it is being developed. It should be included in the plugin in the next month or two.

    You can create a service which would be named "Bulk Purchase" for example, and it would cost a certain amount. Then, you would need to create a 100% discount coupon which could be used 9 times, and limit the usage to 9 per customer, like this:

    6096551494.png

    My advice would also be to enable the notifications, so they get an e-mail with the discount coupon, explaining that they need to use the coupon for the remaining 9 sessions:

    7954541512.png

    You would need to add the %coupon_1% placeholder to the e-mail, so they get the coupon code they can use.

    After someone books the first appointment, they receive an e-mail with it, and they use it to book the remaining 9 sessions.

    I hope this helps.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables