We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2578803
Double bookings - customer payment
Closed

Comments

  •  1
    nicole van vondel started the conversation

    Hi there,

    Is it possible for customers to make a double booking and finally select the amount they have to pay for the services in Woocommerce? For example:

    A hairdresser for children has different rates for kids:
    1. A parent wants to book an appointment for her two kids, aged: 5 and 12. The rate should be €15,- for the 5 yo and €20,- for the 12 yo - a total of €35,-.
    2. Another parent wants to book a double booking for her twin todlers of 2 yo and has to pay €10,- per kid, so a total of €20,-.

    As you can see there is a difference in price for both customers. In this case there are many scenarios possible with different rates for double bookings. Without making an extremely long list with al the possibilities I would like to have a checkbox where the customer can choose their rate.

    Something like this:

    *checkbox* Babyhair up to 3 yo €10,-
    *checkbox* Toddlers up to 5 yo €15,-
    *checkbox* Children between 5 and 12 yo €20,-

    Hope my question is clear :-)

    Looking forward to hearing from you.


    Warmly, Nicole


  • [deleted] replied

    Hello Nicole,

    There isn't such option in Amelia, unfortunately, as the price of the service is set when you create them and only one price can be set per service. So you would need to have different services for different prices. And only one service can be booked at once in Amelia. 

    But you can check the Extras feature, they can be created for each service - you can have several extras with different price for each service, and when customers book the service they can choose one of the extras as well. If this could help in your use case.