The employee Joe Matz (me) calendar is no longer syncing with Amelia. Appoinments set are showing up in google calendar but busy times already on the calendar are showing as available in Amelia. This is new, because before it was 2 way syncing and nothing on google end or Amelia has been changed by me.
There have been no changes in this regard, so it's got nothing to do with the update.
Please check the "Maximum number of events returned" and make sure "Remove Google Calendar Busy Events" is enabled in Amelia settings/Integrations/ Google calendar. If Max number is set to a small value, it could be that the threshold was reached, so it just needs to be increased. Set that to a bigger value (1.500, 2.000), and it should resolve the issue.
The employee Joe Matz (me) calendar is no longer syncing with Amelia. Appoinments set are showing up in google calendar but busy times already on the calendar are showing as available in Amelia. This is new, because before it was 2 way syncing and nothing on google end or Amelia has been changed by me.
Upon further research, this issue may have started after the last update.
Hello Joe
There have been no changes in this regard, so it's got nothing to do with the update.
Please check the "Maximum number of events returned" and make sure "Remove Google Calendar Busy Events" is enabled in Amelia settings/Integrations/ Google calendar. If Max number is set to a small value, it could be that the threshold was reached, so it just needs to be increased. Set that to a bigger value (1.500, 2.000), and it should resolve the issue.
Kind Regards,
Aleksandar Vuković
[email protected]
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