We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I am working with a Pilates studio and we would like to have the ability to sell class packages (i.e. 10 class passes at a discount) Then students need the ability to book classes with those passes, see how many 'passes' they have left; and know when they need to buy more. Also, we need the system to automatically deduct the 'pass' for the class they signed up for , but allow them to cancel within a certain time frame to have it put back in their account or if cancelled within the specified 'no cancellation' window, forfeit their pass. Can Amelia do this?
Hello Shaynee,
Unfortunately, package feature is not available in Amelia at the moment.
Currently we are working on Package feature and it should be live by the end of the year. With it you will be able to make packages of services either of different service or of the same services.