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  Public Ticket #2577239
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  •  2
    Jean-Marc started the conversation
    October 21, 2020 at 8:21pm

    Hi,

    I'm a realtor and organizing showings.

    Next Saturday, for example, this is my schedule :

    • Between 11am & 1pm, Service "30 min" is available at location A
    • Between 2pm & 4pm, Service "20 min" is available at location B

    So, I've created the services and the location.

    In the related employee (there is only me currently), I've added 2 lines in "special days" for Saturday. https://ibb.co/sKMS3Z9 & https://ibb.co/Sn0hpnx

    There is no appointment in my google agenda (https://ibb.co/dpFqyM9) but only one of these time slots appears as available... https://ibb.co/0sWQVDL & https://ibb.co/2t78tb6 

    What could go wrong ?

    Thanks.
    Jean-Marc

  •   Jean-Marc replied privately
  •   [deleted] replied privately
  •  2
    Jean-Marc replied
    October 22, 2020 at 11:46am

    Hi Den,

    As I need to fullfil my agenda (directly in google agenda then...) for Saturday, the situation will change in the next minutes.

    It doesn't mean the problem is solved of course.

    Tonight, I'll try to reproduce this error with different time slots.

    Thanks for your help !

  • [deleted] replied
    October 22, 2020 at 11:57am

    Hello Jean-Marc,

    Thanks for your patience.

    My colleague has fixed the issue and here are some comments as well.

    it's not recommended to create two special dates for the same day. Your employee's special day has been modified, so both periods are included in one special day:

    3250952142.png


  •  2
    Jean-Marc replied
    October 23, 2020 at 6:50am

    Hello Den,

    Ooooow great, it's working !  Thank you!

    I even didn't realize that I could add various time slots in the same "special day"...

    Have a nice day :)

  •   [deleted] replied privately